People like to meet in different ways. Some would rather come to your office, some prefer a video call, and some are happiest with a quick phone call.
Each meeting type carries its own list of locations. With one, the meeting is simply held there. With two or more, the person booking chooses, and Tymeslot takes care of the rest: the address goes into the invitation, the phone number is shared, or the video room is created on the right service.
From a second location to a booked video call: add the location, let the person booking pick it, and the join link is waiting under
Meetings
and in both confirmation emails.
1
Adding a location
Locations are set per meeting type, so a first consultation can offer your office or a video call while a follow-up stays on the phone.
Open Dashboard → Meeting Types.
Edit the meeting type you want to change (or create and save a new one) and open the
Location & Calendar
tab.
Click Add location.
Choose the Type: In person, Video call, Phone call, or Something else.
Give it a Label. This is the name the person booking sees, such as "Our London office" or "Quick phone call".
Fill in the details for that type, described below.
Click Save location.
A video call location offering two services. Pick the
Type
first: the fields below it change to match.
Changes save themselves
When you edit an existing meeting type, every change is saved as you make it. Drag a location by its handle to reorder the list: the order you set is the order bookers see, and the first location is the one the booking page opens on.
2
The four kinds of location
The type decides what happens when somebody picks the location, and which details you are asked for.
In person
Tick one or more of your Saved locations, or add one with + New saved location. Each has a name and an optional address and directions, kept in one place under
Dashboard → Locations
so several meeting types can share it. Tick several and the person booking chooses; tick none and they are told the address will be arranged after booking. The address is shown to the person booking and written into the calendar invitation.
Video call
Tick one or more of your connected services under Video providers. A room is created automatically for every booking. Tick several and the person booking chooses which one the room is created on.
Phone call
Either publish a Number to call, or tick
Ask the booker for their number
and you call them instead. One or the other is required, so nobody is left waiting for the other to ring.
Something else
Anything that does not fit the others: a walk in the park, a chat on your own platform, a table at a conference. Add details if the label alone is not enough.
The location question sits on the booking form, next to their contact details. What they are asked depends on how many choices you give them.
One location:
there is nothing to choose, so they are not asked. The meeting is held where you said.
Two or more:
they see Where shall we meet?
with a row of toggles, one per location, each with its own icon. Your first location is selected to begin with, and the address or phone number of the one they pick is shown underneath.
A video call with several services:
they are also asked Which video service?
and the room is created on the one they choose. A single video location offering several services asks only this question. In the same way, an in-person location with several saved locations asks
Which location?
A phone call where you ring them:
they are asked for Your phone number, and the booking cannot go through without it.
The booking form for a meeting type offering In person or Video call. Choosing
Video call
adds the question of which service to use.
The location picker works the same way in every booking page theme.
4
Where the chosen location appears
Once the booking is made, the location they chose is part of the meeting and travels with it.
Confirmation page:
shown under Location, for example "Our London office (12 High Street)", or "Video call (Teams)" when they picked the video service themselves.
Confirmation emails:
both you and the person booking get the location with the rest of the meeting details, along with the join link for a video call.
Calendar event:
the location is written into the invitation, so it shows up in Google Calendar, Outlook, or any CalDAV calendar.
Rescheduling and changing the location
Plans change, and not only the time. When the person who booked reschedules, they can pick a different location too.
The reschedule form opens on the location the meeting already has, so leaving it alone keeps everything as it was.
Switching to another video service releases the old room and creates a new one on the service they picked. The reschedule email carries the new join link.
Switching from a video call to somewhere else, such as your office, releases the room, so the meeting never points at a link it no longer uses.
Frequently Asked Questions
Do I need to change anything on my existing meeting types?
No. Existing meeting types were moved over to locations automatically and
carry on exactly as before. Add a second location whenever you want to give
people a choice.
Can I remove every location?
No. A meeting has to be held somewhere, so the last location on a meeting type
cannot be deleted. Edit it instead.
What if I disconnect a video provider a location uses?
Only active integrations are offered to the person booking, so a service you
disconnect or switch off simply stops appearing as a choice. If it was the
only service on a location, open that location in the editor and tick another
one.
Can I offer two video services without asking people to choose?
Not on one location: ticking several services is how you ask them to choose.
With a single service ticked, the room is always created there.
Where does the location show up in webhooks?
The meeting object carries a location field with the location as one line of
text, the same line the confirmation email uses. See the Webhook Events
Reference for the full payload.
Keep several named sets of working hours (weekday office hours, evening consults, weekend intensives), each with its own breaks and booking rules, and give every meeting type the one it belongs to.
Propose candidate times, invite people by email or share one link, and let everyone mark each time Yes, If need be or No. Confirm the winner and Tymeslot books it as a meeting you manage, with everyone invited.
